Privacy Policy
This policy explains how Dowra handles information you provide when using the website and its services.
1. Information we may collect
We may collect information you provide when creating an account or purchasing a course, such as your name, email address, order details, and basic technical information needed to operate and improve the website.
2. How we use information
We use information to create and manage accounts, process enrollment and payments, provide access to courses, send service-related notices, and improve platform performance and security.
3. Payment information
Payments are processed through the payment methods made available on the platform. Do not send card details or sensitive financial information through general forms or messages unless requested by a secure payment flow.
4. Sharing information
We do not sell user data. We may share the minimum information necessary with service providers that help operate payments, hosting, or technical services, only as needed to deliver the service.
5. Data retention
We retain information for as long as necessary to provide services, manage accounts and enrollments, meet applicable obligations, and protect the rights of the platform and its users.
6. Cookies
The website may use cookies or similar technologies to maintain sessions, remember language preferences, and improve the user experience.
7. Account security
We use reasonable technical and organizational measures to protect information. However, no electronic transmission or storage method can be guaranteed to be 100% secure. Use a strong password and keep it private.
8. Your rights
You can review and update your account information through the available platform tools and contact us with questions about your data or privacy.
9. Policy updates
We may update this policy when needed to reflect new practices or service changes. The latest version will be published on this page.